Services
Managed services goes the extra step when compared to traditional IT consulting. It is our core belief in customer integration that allows us to take that extra step. By listening to you and learning about your business we take to heart the mandate of your company. Letting your goals become our goals. Thus, the purpose of Copious is to align IT with your business goals.
What We Do
It’s simple, we manage your IT infrastructure life cycles. This means everything from doing research into vendors, suggestions for possible solutions, deploying technology, maintaining said technology and ultimately replacing old, deprecated solutions. Priority response, ticket tracking, and a proactive approach to your computing environment are some of the advantages Managed Services from Copious can offer you.
How it Works
After an initial free consultation we quickly identify areas of your network that will need on-going maintenance. Afterward, we spot potential areas to improve efficiency and effectiveness regarding how your business interacts with IT. Together we craft an SLA (service level agreement) so that you know exactly what the expectations are for us as well as the fixed monthly cost to you.
Our Belief: Core Integration
The only way to create solid IT solutions is by becoming symbiotic with you, the company. No longer do we perceive your business goals, but instead see that they are also our business goals. Thus, the purpose of Copious is to align IT with your business goals. We do this by becoming a trusted advisor to your company, representing your needs while observing your practices and giving honest advice.
When deciding what IT hardware to purchase there are many things to take into consideration. It is always a hard situation when a company has purchased hardware from a well meaning vendor only to find out that it was not would have worked best. We represent your interests when speaking with hardware vendors to make sure that you are receiving value
Every workplace is different the operational procedures, the culture, as well as company mandate. There may be areas in which your operation could be made more efficient or perhaps effective by simply evaluating different technologies. Whether that is better mobile communication, centralized documentation or asset management. We believe that the best way to find these improvements is to understand you, the company, and your operations intimately. In return we offer our honest advise and extend to you our depth of experience in IT office structure.
When creating the managed services platform it was decided early on for our message to be clear. “Your goals are our goals.”
Hourly Contracting
We offer standard IT hourly billing. This is a way to hire our services without any contracts or obligations to you. This service is intended for businesses who need a small job done without any forward planning.